At the start of the COVID-19 pandemic in 2020, many felt disconnected from family, friends, and the activities that brought them joy. For Michelle Jones, this was the launchpad to hone a new skill and find her voice during a troubling time.
Michelle, who recently celebrated eight years at Hennepin Healthcare, is a Senior Revenue Cycle Management Representative. Her work includes billing follow up and denials for government-based programs. Although she has spent much of her career in healthcare, Michelle has always pursued creative hobbies. Before the pandemic, this included working as a makeup artist. (more…)