Preparing to move to the new Clinic and Specialty Center next April is much more than packing boxes and moving the equipment to a new location. In reality, it represents a tremendous opportunity to rethink clinic flow, standardize the process and determine what it will take to deliver the best experience for our patients and the most efficient model for providers.
That’s why our orthopedic team started participating as a Model Cell, and evaluating every aspect of their operation almost two years in advance of their anticipated move. They are piloting tests of change to enhance our services, and the improvements will be imbedded in every clinical area that is moving to the new building. (more…)