June 29, 2017
It doesn’t happen every day – the opportunity to build a new surgery and procedure unit from scratch. As a critical component of HCMC’s new Clinic and Specialty Center, an internal team had the opportunity to re-imagine the entire process of same-day surgical procedures.
Using the 3P design approach – evaluating the process, product and people involved in the redesign – a clinical work group developed a single-flow patient-centered design to (more…)